TERMS OF SERVICE
Please read these terms carefully before using our platform.
Last updated: 4/27/2025
1. Acceptance of Terms
By accessing and using Urban Tickets, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our platform.
2. Definitions
- Platform: Urban Tickets website and mobile applications
- User: Any individual or entity using our platform
- Event Organizer: Users who create and manage events
- Attendee: Users who purchase tickets to events
3. User Accounts
To use certain features of our platform, you must register for an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account
- Accept responsibility for all activities under your account
- Notify us immediately of any security breaches
4. Event Creation and Management
Event Organizers are responsible for:
- Accurate event information and pricing
- Timely communication with attendees
- Compliance with local laws and regulations
- Proper handling of attendee data
5. Ticket Sales and Purchases
Our platform facilitates ticket sales with the following terms:
- All sales are final unless otherwise stated
- Prices are set by Event Organizers
- Service fees are clearly displayed
- Refunds are subject to Event Organizer policies
6. Payment Processing
We use secure payment processors to handle transactions. All payments are processed in accordance with industry standards and applicable laws.
7. Intellectual Property
All content on our platform, including text, graphics, logos, and software, is the property of Urban Tickets or its licensors and is protected by intellectual property laws.
8. User Conduct
Users agree not to:
- Violate any laws or regulations
- Impersonate others or provide false information
- Interfere with platform operations
- Engage in fraudulent activities
- Harass or abuse other users
9. Limitation of Liability
Urban Tickets is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the platform.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes through the platform or via email.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
- Email: info@urbantickets.app
- Phone: +233 20 864 6758
- Address: Accra, Ghana